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gyo seedbank phone number

En una escala de entre 0 a 10 puntos, basado en 3 opiniones de usuarios.

GYO Seed Bank – Lets see. placed order 26 Apr. 2019 for 7 different strains totaling $299.62 including shipping, handling and "additional" fees (?) , paid with VISA debit, processed the same day by "Payofix", checked bank statement payment was processed and went through (heres one to worry about) Lagos, Nigeria. Same day 26 Apr., receive message via e-mail from "Orla", requesting " As this is your first order with us, could you please provide a screenshot of the transaction as it appears on your online bank statement? You may black out or blur any transactional information that you do not wish to share." I oblige and send screen shot. Receive message from "Orla" saying "Thank-you; your goods will be despatched as soon as possible." 03 May 2019, decide to see the status of my order. as I have not received a tracking number (paid for), only to discover my order still indicates "Processing", I generate an inquiry ticket as to whats going on with my purchase. 08 May 2019 receive e-mail from "Molly" stating "Please accept our sincere apologies for the late response. Unfortunately, there was a tech error in our support portal and we have received your message only recently." I check the status of my order to see it went from "Processing" to "Complete", check my e-mail, still no tracking number. I generate another inquiry ticket requesting a tracking number, and received this from "The team at GYO Seedbank" – "Thank you for your email about tracking your order. You can find all the relevant information on this by clicking here." The "clicking here" took me to a web site called "Aftership", where I tried two reference numbers to my order, one my order number, two my shipment number, both are non existent, (meanwhile as this is going on I placed other orders with other seed banks MSNL, Attitude, Herbies, Oregon Elite totaling all together $1200.00 including shipping and received them in 7 to 10 days) I generate another ticket, informing them that neither shipping or order number are working on "Aftership", I get a response from "Molly" – "We apologize for the confusion. The shipment number is not the tracking one. We will clarify your tracking details with our warehouse and get back to you as soon as possible." So I start to worry, and think this was a bad decision to go with GYO, generate another ticket, to let them know my concerns, and to either send the product or refund my money, in addition to letting them know, this seems like a scam. I receive this from "Molly" – "We truly understand your concern. Please be assured that there are no reasons for us to scam you as it, obviously, would hurt the business we are running for years. Your order has been dispatched on the 4th May, but unfortunately, we did not receive the tracking number for your package from the mail service. We are working on this issue and awaiting a reply from USPS. We will contact you immediately once we receive any updates regarding the issue." followed a few days later with "We are very sorry for the confusion. However, we are still awaiting a response from the USPS. Once we receive the reply from them we will immediately contact you." then by, "The USPS finally sent us a reply. Unfortunately, they do not provide tracking shipping service to Guam. We apologize for the inconvenience. Your order has been dispatched on the 4th May and delivery usually takes about 2-3 weeks." You smell that? Thats right a giant pile of bullshit!! I recall paying for a tracking number and a text alert (paid for), and any U.S. citizen that has ever used the USPS, knows when you request Priority or Express shipment, what do you get? Thats right a TRACKING NUMBER. So from here on, I really start to worry. Then I get this from "Molly" – "Please accept our sincere apologies but international mail is often subjected to unexpected delays, delays that are totally beyond our control. We kindly ask you allow up to 30 working/business days** for your package to arrive. If your goods have been ordered with an insured tariff we will always resend after this 30-day period, should you require us to do so. Please use this service (a U.K. work calendar) to count the delivery period and contact us on the last day if you are still not in receipt of your goods.

SeedFinder Info

GYO Seedbank esta en la lista como "gris" en el SeedFinder. Esto significa que que no tiene mucho informacion acerca de este banco de semillas – que debe tener el objetivo de la facilidad de revisiones o probar por si mismo a su propio riesgo.

Im surprised, because last I remember, I clicked on to the U.S. GYO site, so the whole time, Ive been dealing with a U.K. site (WTF over. ), in addition I have to go by a U.K. workday calendar. Then I get this from "Molly" – "We truly understand your concern. However, please note that the delivery could take up to 30 business days, unfortunately, we cannot speed up the mail services. If your goods do not arrive till the 17th June we will resend them. Once again, we deeply apologize for the inconvenience." So now we have gone from, 2 to 3 weeks to a full blown 30 days. Fast forward to 19 June 2019, I give it a two day lee way, and guess what? Still no delivery. I generate another ticket, informing them that nothing has come in. This time "Natalia" sends me a response "

Not a bad seedbank. Most orders were good, last one had 50% duds. Might buy again.

If you can't get your beans to sprout you are doing it wrong, GYO supplied me with seeds according to the breeders I selected. First 3 didn't sprout but germinated easily because I planted them inside a terranium, second try I took them out of the terrarium and they came up within 24 hours. I recommend you ensure that you have a combination of heat, air flow and a strong High Intensity Discharge CMH or HPS to try germinate your seeds, pointy tip up and about 1.5 cms deep in your medium if you are still having issues.

I ordered seeds an only got half my order sent emails an pictures. Took awhile for them to get back to me but sent out what I was missing

Beware operating as Homegrown Cannabis Co., probably same crap customer service and rip off, just a diffrent name to draw in victims.

A++ seed company

I ordered from GYO last year and what a mistake! The seeds were inferior, germination was 60% and of those that grew some were stunted. After complaining they sent 5 more seeds which had 60% germination and two stunted. This company is just a middleman with little knowledge of what they sell. I would never buy from them again.

Fu** this company. I dont ever write reviews but this place deserves one. I had purchased some from them a time back and paid with cash and it was fine. I tryed to purchase a second time with bitcoin this time and they have robbed me. I had finished my cart and went to send the money. I sent it to the address they provided. Then they proceeded to cancel my order and tell me i never sent them money. I contacted my wallet company and they said it definitely sent to them, but they refuse to even look in to the problem with my proof and all. Wont even credit me anything. DO NOT USE THIS COMPANY, THEY ARE THEIVES.

4 out of 7 seeds took. Out of the four only two looked like they were going good. And two stopped growing and died. But because of bugs and bad luck ( shelf in greenhouse fell on it) I ended up with none.
I used peat pallets for all seeds.
I won't be ordering again from them

I’d give zero stars if I could. Spent nearly a hundred dollars for an order that never arrived and when I emailed to try to rectify the issue all I got was “maybe someone else in your family took the order” I live alone. Total scam. Don’t be fooled!

All shopping within the GYO seedbank official website (www.gyo.green) is secured. Here are some steps to show you how.
#1 While shopping within the GYO website, a padlock will be seen at the bottom right of the page to indicate that you’re in a secure mode. Ensure that this padlock is always visible when sensitive information is being entered on the site, which includes personal information and payment details.
#2 All details entered in secure mode are encrypted as an added security measure.
#3 Also, advanced encryption is used to safeguard payment details like card details and other payment details relevant to your shopping.
#4 GYO uses an SSL (Secure Socket Layer) for every order placed on its official website, which ensures that all personal information entered on the site is saved from hackers and pilfering.
#5 Card details are requested for every purchase. And must be provided before a purchase can be processed.
#6 A three-digit card signatory code is required before every order is placed, ensuring that you or any other intruder do not misuse your card.
#7 As a preventive measure, it is advised to shut down your browser after every purchase, mostly when done on a PC or a MAC. This will ensure that all sensitive information stored temporarily in cookies from any other sites is deleted, and no intruder can have access to your data.

Protected Shipping is an optional Shipping added service offered by GYO seed bank, where GYO takes full responsibility for your purchase till it arrives at your destination. This insurance covers theft, loss, on transit damage, and other cases of non-delivery, which is common with Shipping and can occur at any time. Protected Shipping is purchased together with your order at the checkout page, and when this is done, GYO will take full responsibility for the safe arrival of your merchandise and you’re liable to a free resend if your goods fail to your destination of choice due to unforeseen reasons. The cost of getting your merchandise protected is directly proportional to the value of the order made, meaning, it can vary depending on the type of order and several other factors in your order process.
Protected shipping kicks in once your scheduled full delivery date has elapsed completely. This takes 30 working days from the date of shipment, meaning that a shipping company cannot consider a good “lost in transit” except the shipping time has elapsed the scheduled shipping date by 30 working days. Thus, GYO will not authorize a resend until it has exhausted all available options to recover the goods, and the 30-working day period has elapsed.
It should be noted, however, that the Protected Shipping does not cover error details filled in the checkout page or delivery dispute with the shipping company due to late pickup or failed pickup by the customer

GYO seedbank accepts returns provided the customers meet the requested requirements.
#1 That the return gets to them within 28 days after the item has been shipped.
#2 The Beanbox Shrinkwrap (which is the GYO seedbank certified packaging) is properly in place and has not been tampered with.
#3 That a support ticket is opened which shows the reasons for the return and must be made before the item is sent back. GYO seedbank holds every right to approve or reject your request, and when the request is approved, an RMA (Return Merchandise approval) is sent to the customer before any shipping return is to be made. If these steps aren’t followed, GYO may reject the return if it’s sent.

Why buy seeds from GYO seedbank

As shown above, GYO seedbank is not just an online marijuana seedbank out to have a share in the lush cannabis market, but a company to ensure that the future and progress of the cannabis industry is preserved by the distribution and maintenance of quality cannabis seeds for today and the future.

GYO seedbanks ships to anywhere in the World. However, Shipping to done to countries and states where cannabis is cleared by law to be grown and used.
Ordering your seeds from the GYO seedbank website means you have automatically accepted their terms and conditions, which implies that sending the cannabis strain to your location is 100% legal and safe. You are solely responsible for the importation of the good if the import of cannabis is not allowed by law in your country, state, or province.
GYO Seedbank offers its customers two shipping options, which is free and protected Shipping.

GYO seedbank is a privately-owned online cannabis retailer store that commenced operation on October 2015. Its management team and subsectors boast of over 20 years of industry experience in the cannabis sector, so it’s safe to say that they are no newcomers to the industry. GYO seedbank is an acronym which means (Grow your Own) Seedbank, which lies at the heart of what GYO seedbank stands for, which is to empower every cannabis user, either for recreational or medical use, to be able to grow and harvest their favourite cannabis strain from seeds successfully. An expert in the cannabis industry, GYO seedbank offers its customers and affiliates, innovative, tailored solutions and concepts, targeted towards independence and freedom.
Customers have the option of getting both single seed pack, or the breeders pack when logged to the site. Also, GYO gives its customers a transparent on-site price comparison of all its packages, so you know which package is best suited for your needs. Taking it forward, GYO rewards its loyal customers and members with loyalty membership rewards schemes, which is referred to as the Eucalyptus loyalty points scheme.
The site is built with the latest web 2.0 technology, suitable for online selling and customer interaction. Customers have the option to interact and find out any information at any buying stage in their ordering process.
GYO seedbank approach to online seed sale and distribution is unique, and its home to over 2500 cannabis strains and seed growing from over 80 reputable breeders from around the World.
We can confidently say that GYO seedbank brings revolution to the online cannabis seed and breeder’s community. Housing only the best strains of cannabis seeds and making online seed shopping and distribution seamless.
GYO seedbank runs a 24-hour customer support network, which is trusted and reliable. Response to email inquiry is within 24 hours or less, excepts for weekends or holidays. Also, customers have access to the live chat feature available on the website dashboard and can receive answers to inquiries in real-time without waiting and flickering. The online chat is open 16 hours, Monday through Friday, and 4 hours on Saturday morning, respectively.
Whether you are looking for any Sativa, Indica, or Ruderalis seed strains, you can get them all on GYO seedbank, not forgetting Hybrid strains, which can also be obtained from the platform, all from various breeders from across the World.

#1 Login to the GYO dashboard, creating a support ticket. The ticket will contain details of the order and why you’ll want to return the item.
#2 Make sure the item is packed correctly, preventing it from getting damaged on its way back.
#3 Make sure the packaged item is sealed appropriately to avoid loss or theft during transit.
#4 State the return address boldly on your package you wish to deliver.
#5 Ensure that all necessary postage is paid before the return of the item. GYO Seedbank doesn’t cover the cost for returns.
#6 Ensure that a proper signature service is used to ensure proof of delivery and proof of posting.
#7 GYO seedbank will not be held liable for the returned shipment. Meaning, GYO will not be responsible for tracking and insurance of the returned item on its way back.